REVIEW · COSTA MAYA
Chacchoben Mayan Ruins and Seven Colors Lagoon
Book on Viator →Operated by Travel agency Costa Maya Toucan Tours · Bookable on Viator
A Mayan day trip with a lagoon finish.
This Costa Maya excursion mixes ancient Chacchoben ruins with the famous Laguna de Bacalar (Seven Colors). I like that it’s paced for cruise reality: you get guided time at the ruins, then you shift gears to swimming and a meal at the lagoon. Two things I especially enjoy are the jungle setting around Chacchoben (yes, mosquitoes are part of the package) and the extra touches like fresh fruit with tajín and jalapeño seasoning. One thing to keep in mind: you’ll need moderate fitness for uneven, old steps at the ruins, and the day can run a bit tight if you’re sensitive to waiting around.
You’ll ride in an air-conditioned vehicle with a certified guide, in English, and you’re capped at a small group size (up to 20). On several departures, guide names like Huitzi and Carlos pop up in people’s experiences, and you may also meet Frie for part of the ruins walk, plus a driver like Victor on return. Still, the biggest caution is logistics on the ground—some past guests have described check-in feeling chaotic and explanations being light at certain moments—so build in patience and don’t plan a super tight schedule right after you get back to port.
If you want a one-day hit of Mayan ruins plus Bacalar’s color show, this tour is a strong option. Just go in knowing it’s structured for cruise timing, not slow travel.
In This Review
- Key things I’d watch for on this excursion
- Value and price: what $90 buys you
- First step in Costa Maya: port pick-up and check-in rhythm
- Chacchoben ruins in the jungle: what you’ll actually see
- The walk: fun, but respect the steps
- Mosquito reality
- Bacalar’s Seven Colors lagoon: swim time plus a proper meal
- Included lunch and drinks
- What to bring for lagoon time
- The return to the cruise port: timing and patience
- Tour guides and the difference good communication makes
- Who this tour fits best (and who should choose differently)
- What’s included (and what you’ll pay extra for)
- Weather and cruise-day reality
- Should you book Chacchoben and Seven Colors Lagoon?
- FAQ
- How long is the Chacchoben and Seven Colors Lagoon tour?
- How much does it cost?
- Is admission included for Chacchoben and Bacalar?
- What food and drinks are included?
- What should I expect for transportation?
- Where do I meet the tour on cruise day?
- Is the tour offered in English?
- Do I need to be in good physical shape?
- Are tips included in the price?
- What happens if the weather is bad?
Key things I’d watch for on this excursion

- Small group (max 20), so you’re not stuck with a giant crowd at the ruins.
- Ruins admission included for Chacchoben, plus a licensed guide with English offered.
- Bacalar time to swim, not just a photo stop, with a local meal and two drinks per person included.
- A/C round transportation from the Costa Maya cruise port and back.
- Old steps at Chacchoben can be challenging—bring shoes with grip.
- Jungle conditions mean mosquitoes are very real, even during a fun day outdoors.
Value and price: what $90 buys you

At $90 per person for about 7 hours, you’re paying for more than a bus ticket. The package includes lunch, alcoholic or non-alcoholic drinks, round transportation in an air-conditioned vehicle, and a tour guide with a certified license, plus travel insurance. It also includes admission tickets where listed (Chacchoben and lagoon time), and the day is built around cruise schedules.
That matters because Costa Maya excursions often charge extra for the basics. Here, food and drinks are handled, which can help you compare this fairly against DIY options. You still want to keep a little money aside for tips since they’re not included, and for personal snacks if you want something beyond the included meal and fruit stand treats you might see along the way.
You can also read our reviews of more tours and experiences in Costa Maya.
First step in Costa Maya: port pick-up and check-in rhythm

Your day starts at the Costa Maya cruise port. When you get off the ship, you go to the main exit and look for the yellow taxis. Your transport comes with the operator’s logo, and from there a driver takes you to their office for check-in.
You’ll wait about 15 minutes, with a complimentary drink offered, before the excursion starts. That short buffer is useful—especially on cruise days when everyone arrives in waves and paperwork can be messy.
Practical tip: have your phone ready for your mobile ticket, and keep your shoes on. Even “just a few minutes” in port heat can add up, and you’ll want to move fast once you’re loaded into the van.
Chacchoben ruins in the jungle: what you’ll actually see
The first main stop is Chacchoben, and the drive from the port takes about 1 hour. When you arrive, you’re stepping into a jungle environment where the Mayan city sits quietly—so quietly that you’ll probably feel it in the air before you even start walking.
You get about 1 hour at the archaeological zone. The focus is on helping you understand what made Chacchoben important and how it functioned as one of the larger cities in southern Mexico. You’ll also see the living side of the ruins: spider monkeys can be in the area, and you may spot them if you keep your eyes up when the guide pauses to explain.
The walk: fun, but respect the steps
This is not a flat stroll. You may face ancient, uneven steps if you go toward higher viewpoints. One piece of feedback that matters: climbing up can be challenging because the steps are old and irregular, so good traction helps a lot.
If you’re traveling with kids, older adults, or anyone with balance issues, plan for a slower pace. The upside is that you’re not hiking all day—your time at the ruins is limited, and the guide keeps the flow moving so you can still make it to Bacalar.
Mosquito reality
It’s a jungle. Mosquitoes show up. You don’t need to panic, but you should protect yourself with repellent if that’s your thing—long sleeves and insect spray can make the walk much more comfortable.
Bacalar’s Seven Colors lagoon: swim time plus a proper meal

After Chacchoben, the tour shifts gears fast. You drive about 45 minutes to Bacalar (Lagoon of the Seven Colors). This part is built for you to decompress: you get around 2 hours at the lagoon, with time to swim and appreciate the water colors.
One big reason people like this stop is that it’s not just a quick photo moment. You have a set block of time to enjoy the lagoon at your own pace within the tour schedule.
Included lunch and drinks
You get a local meal and two drinks per person at Bacalar. Alcoholic or non-alcoholic drinks are both listed as included, and that reduces decision fatigue. If you’ve ever done cruise excursions where you’re constantly buying snacks, this feels calmer.
A detail I love from real-world experiences: fruit and spices can show up as part of the day’s flavor. People have mentioned pineapple served with tajín and jalapeño powder—simple, fun, and very Mexico. If that’s offered at your departure, it’s worth trying.
What to bring for lagoon time
The tour includes transportation and the meal, but you bring your own comfort. Bring swim gear if you want to get in the water (the tour explicitly allows swimming), plus a towel if you have one available, and water shoes if you prefer extra grip. If you run cold easily after swimming, a light layer helps.
The return to the cruise port: timing and patience

After Bacalar, you head back to the Costa Maya cruise port. The drive is about 1 hour, but timing can land closer to 1 hour 45 minutes to 2 hours depending on traffic and schedules.
This is the part where calm matters. Some people have described slow or unclear transitions—like switching vehicles or waiting during check-in—so give yourself mental room for that. Once you’re on the road back, the best-case scenario is a friendly driver and clear communication, and at least one past group noted that the return driver was much more talkative and helpful.
Practical tip: don’t plan another shore activity for the immediate moment you get back. You’re already building in buffer time with the tour length, and it’s smart to let the day close out naturally.
Tour guides and the difference good communication makes

A guided ruins-and-lagoon day can feel either smooth or stressful, mostly because of explanations and timing. In positive experiences, guides like Huitzi and Carlos stood out for being supportive and informative, and Carlos (in particular) has been described as helpful with an elderly mother during the day. Another guide name you may hear is Frie during the Chacchoben portion, and drivers like Victor have also been described as fun and part of the experience.
Here’s what that means for you: when the guide is clear, the ruins make more sense fast. When they’re less organized, you may spend more time waiting than learning. Either way, you still get the structure: admission at Chacchoben, lagoon time with swimming, and a meal.
If English is important to you, double-check that your selected option is English offered. The listing says English is offered, and that’s what matters for your expectations on-site.
Who this tour fits best (and who should choose differently)

This excursion is a great match if you want a single-day combo of Mayan ruins + Bacalar lagoon without hunting transportation or trying to coordinate meals yourself. It’s also a good choice if you like having a guide point out what to look for—like the spider monkeys—and help you understand the place beyond what’s written on signs.
It may be less ideal if:
- You struggle with steps or uneven ground. The ruins can include older, challenging steps.
- You need perfectly crisp, minute-by-minute communication. Some departures have been described as unorganized at check-in or during transitions.
- You hate waiting. Even when everything goes well, you’ll still have check-in time and a cruise-day rhythm.
If you’re flexible and you dress for heat, insects, and a little walking, you’ll likely enjoy the mix.
What’s included (and what you’ll pay extra for)

Included:
- Lunch
- Drinks (alcoholic or non-alcoholic)
- Round transportation in an air-conditioned vehicle
- Tour guide with a certified license
- Travel insurance
- Admission tickets included where listed (Chacchoben, and lagoon time as part of the day)
Not included:
- Tips
That’s it—simple. If you’re the kind of person who likes to budget ahead, this is easier than tours where lunch is “available for purchase.”
Weather and cruise-day reality
The experience requires good weather. If poor weather causes cancellation, you’ll be offered a different date or a full refund. For planning, that’s actually a relief—because lagoon and outdoor ruins days are the kind of activity that can get derailed by heavy weather.
On a cruise day, weather can change quickly. I’d treat this as outdoors-first: bring what you need for sun and bugs, and expect the day to go with the conditions.
Should you book Chacchoben and Seven Colors Lagoon?
Book it if you want a well-known Mexico pairing in one day: Mayan ruins in the jungle plus Bacalar’s famous color lagoon, with lunch and drinks handled for you. At $90 with transportation, a certified guide, and admission included, it offers solid value for a cruise excursion.
Don’t book (or book with caution) if you have trouble with uneven steps or you’re easily thrown off by imperfect on-the-ground organization. The ruins walk can be physically tough in spots, and a few people have experienced confusing transitions or delays during check-in.
My call: if you can handle some steps, want guided context, and you care about having time to actually enjoy Bacalar (including swimming), this is a strong choice for Costa Maya.
FAQ
How long is the Chacchoben and Seven Colors Lagoon tour?
The tour runs about 7 hours (approximately).
How much does it cost?
It’s $90.00 per person.
Is admission included for Chacchoben and Bacalar?
Yes. Admission tickets are included for Chacchoben, and the lagoon stop includes the listed admission ticket time as part of the activity.
What food and drinks are included?
Lunch is included, along with drinks (alcoholic or non-alcoholic). At Bacalar, the tour lists a rich local meal and two drinks per person included.
What should I expect for transportation?
You’ll use an air-conditioned vehicle for round transportation between the cruise port, Chacchoben, Bacalar, and back to the port.
Where do I meet the tour on cruise day?
You’ll go to the main exit after disembarking, then find the yellow taxis. Your transport with the operator’s logo will take you to their office for check-in.
Is the tour offered in English?
Yes, the tour is offered in English.
Do I need to be in good physical shape?
The tour notes a moderate physical fitness level. You should be prepared for walking and old, challenging steps at the ruins.
Are tips included in the price?
No. Tips are not included.
What happens if the weather is bad?
If the experience is canceled due to poor weather, you’ll be offered a different date or a full refund.





















